Living today, planning tomorrow

I have worked with many people who set themselves unrealistic goals and then wonder why they always fail to achieve them. When coaching I encourage people to break their large goal into small, achievable chunks and work on each piece. This gives a sense of achievement and allows you to work at the pace that suits you.

Here is a typical case study based on many real life cases: Terry was a senior nurse who found it difficult to do the 'management' part of her role. She focussed on where she felt most accomplished - her clinical work -and as this is demanding and time is always precious, she never got around to doing the development work that was required. This would involve evaluating the service, working out ways to improve it, planning to implement change and motivating staff to be part of this process. The aim would be to have a more effective service.

Terry was going home from work feeling overloaded, frustrated, unfulfilled and worried. She felt she wasn't achieving much and that soon her boss and others would begin to notice and complain. It felt like there was a noose hanging over her head!

After three coaching sessions Terry had really begun to sort out new ways of managing her time so that she could prioritise some of the important work she had been putting off. She also realised that she had been avoiding doing this work through lack of confidence and experience. She started to plan her workload and time in 2 weeks slots so that when emergencies meant she was pulled back to clinical work, she could still fit it in at other times.

By the time we had completed the six coaching sessions, Terry had achieved a major change project that she had been putting off and despite her fears, had carried the staff along with her. The result was better communication between staff, and more time to spend with patients. As a result Terry could now see that doing the 'management' work was vital and closely linked to her clinical work and that it could lead to an improved patient experience.